Privacy Policy


Our commitment to Privacy

Your privacy is important to Woman’s Trust (WT). We will look after any personal information you share with us. Woman’s Trust (WT) wants everyone who supports us, or seeks our support, to feel safe, comfortable and confident about any information they share with us.

Additionally to this Privacy notice we have the following separate polices in place: Confidentiality policy, Data Protection policy, Record Keeping policy and Access to record policy.  Please contact us through if you would like a copy of either of these.

We will endeavour to use any information we gather to help us communicate in the best way with you.

  • We strive to make it easy for you to tell us how you would like to be contacted, and we will aim to respect your wishes within two week. You can change your preferences at any time.
  • We will keep you up to date with our plans, campaigns, activities and appeals, (if you tell us it is ok for us to contact you)
  • We will never release or share or sell your information to anyone outside WT.
  • We will keep our record accurate and up to date, and do not keep them longer than necessary.
  • We will not put undue pressure on you to support us. If we get things wrong, we will take on board your feedback for future communications.
  • We are aware that we may be working with vulnerable people, and we are careful and sensitive about the materials we share. We will keep your information safe and will only disclose this if required by law (specifics outlined under Privacy Policy section 5.c.)
  • We will always provide an easy way for you to contact us. You can email or call 020 7034 0303 with any questions and we will respond as soon as we can.

Our Privacy Principles

Woman’s Trust is committed to providing confidential services. Our principles are integrated across all aspects of the organisation.

  1. When will we collect your personal information?

    • We may collect your personal information when you contact WT, for example: if you enquire about our activities, register to receive our information, engage in our services or make a donation. This may be when you email or call us, through our website, talk to us at an event, or contact us in the post
  2. What information do we collect?

    • The personal information could include details such as name, birthday or age, postal address, email and telephone numbers.
    • We do not store any credit/debit card information.
    • We gather information from our website using analytics provided by Google Inc., Google Analytics. We do not use this to track individual users’ information unless it is input in one of our embedded forms
  1. Your choice

    • We like to keep our supporters up to date with our progress. So, to update you on what we are doing and how you can support us, we will keep in touch with you via the method in which you have given your consent (email, post and/or phone).
    • We will also use the information to personalise our communication to you.
    • We also analyse the personal information we have on our database and, on occasion, collect publicly available information, so that we can carry out our fundraising activity and to contact you in the most appropriate way, with the relevant information.
    • WT fully complies with the General Data Protection regulations 2016, the Data protection Act 1998 and Disclosure and Barring service (DBS) Code of Practise
  1. Who sees your information?

    • The personal information we collect and store will be accessed by our staff, counsellors (and occasionally volunteers) who we can support you to the best of our ability.
  2. The security of your information

    • We take the security of your information very seriously.
    • We will never give, rent or sell your information to other organisations for their marketing purposes.
    • When you give WT personal information, we do all we can to ensure that it is treated securely. Unfortunately, no data transmission over the internet can be guaranteed to completely secure. So while we strive to protect your personal information, we cannot guarantee the security of your data transmitted to our site and therefore any transaction is at your own risk. Once we have received your information, we will take reasonable steps and all other precaution required by law to protect that information, we will take reasonable precautions required by law to protect that information from misuse and loss and from unauthorised access, modification or disclosure.
    • Any credit card details we receive through our website may be passed securely to our partners who are compliant with Payment Card Industry Security Standard to fulfil and process your donation.
    • If required to do so by any applicable law, WT may need to disclose some or all your personal information depending on the level to which we are legally required to comply.
    • There are times when we may make your information available to third parties who are acting on your behalf, in order for us fulfil your communications preferences. To protect this information, we ensure we have third party agreements in place as well as a robust procurement process. Our suppliers cannot use your information except for the agreed piece of work commissioned by WT.
    • We will never share your information without your consent with other organisations except in the following circumstances
      1. Where there is a serious risk of harm to any child or vulnerable adult or
      2. Where ordered to by the Court or
      3. Where required to do so under the Prevention of Terrorism Act 1989
  1. How to update or access your personal information?

    • You may ask at any time to correct or remove information
    • You might have a right to know what information WT are storing
    • You can ask about the information we are holding or update it by contacting
    • You can also send complaints about the information we hold or the way we have contacted you to the email address above, and we will aim to respond within 2 weeks.
    • You also have the option to complain to the Information Commissioner officer

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors and Authorised Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, by managing their cookie settings or by contacting us at


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorised Customers. For example, if an Authorised Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorised Customer off. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using , with the drawback that certain features of the website may not function properly without the aid of cookies.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website. You can find more details about which cookies are used by referring to our Cookie Policy (

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorised Customers on the Site?

The Woman’s Trust uses certain 3rd party services for the content or operation of this website.  Details are provided below. Our privacy policy does not cover their collection or use of this information.

Information on the processing of Personal Data

Personal Data is collected and shared using the following services and for the following purposes:

Contacting the User

Contact form (this Website)

By filling in the contact form with their Data, the User authorises this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data processed: email address; first name; last name; phone number.


The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilises the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualise and personalise the ads of its own advertising network.

Personal Data processed: Cookies; Usage Data.

Place of processing: United States – GA Privacy Policy Opt Out.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.

This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Vimeo video (Vimeo, LLC)

Vimeo is a video content visualisation service provided by Vimeo, LLC that allows this Website to incorporate content of this kind on its pages.

Personal Data processed: Cookies; Usage Data.

Place of processing: United States – Vimeo Privacy Policy.

YouTube video widget (Google LLC)

YouTube is a video content visualization service provided by Google LLC that allows this Website to incorporate content of this kind on its pages.

Personal Data processed: Trackers; Usage Data.

Place of processing: United States –YouTube Privacy Policy.

Instagram widget (Meta Platforms Ireland Limited)

Instagram is an image visualisation service provided by Meta Platforms Ireland Limited that allows this Website to incorporate content of this kind on its pages.

Personal Data processed: Trackers; Usage Data.

Place of processing: Ireland – Instagram Privacy Policy.

Interaction with external social networks and platforms

These services allow interaction with social networks directly from the pages of this Website.  The information obtained through this Website is subject to the User’s privacy settings for each social network.  This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.  It’s recommended to logout from these services to make sure the processed data on this Website isn’t being linked to the User’s profile.

Twitter Tweet button and social widgets (Twitter, Inc.)

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.

Personal Data processed: Trackers; Usage Data.

Place of processing: United States –Twitter Privacy Policy.

Facebook Like button and social widgets (Meta Platforms Ireland Limited)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Meta Platforms Ireland Limited.

Personal Data processed: Trackers; Usage Data.

Place of processing: Ireland –Facebook Privacy Policy.

Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.  These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Mailchimp (The Rocket Science Group, LLC.)

Mailchimp is an email address management and message sending service provided by The Rocket Science Group, LLC.

Personal Data processed: email address; first name; last name.

Place of processing: United States –Mailchimp Privacy Policy.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorised Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorised Customers for any such occurrences.

The Rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data be processed for direct marketing purposes, users can object to that processing at any time without providing any justification. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

What happens if the Privacy Policy Changes?

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Links contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Contact Us

If you have any questions about this Privacy Policy, please contact us through the contact details provided at the top of this document.

Owner and Data Controller

Woman’s Trust

PO Box 70420



Owner contact email:

Last updated

Last updated: March 4th, 2023